Checkout.com added published pricing: Retrieval fees

Checkout.com publishes Retrieval fees (Retrieval fees): A fee incurred before the disputes process. Retrieval occurs when the cardholder's issuer requests information from you before raising a dispute.

Details

Provider: Checkout.com
Change type: ADDED
Category: PRICING
Detected: 2026-10-25
Impact: MEDIUM (heuristic competitive importance)
Confidence: HIGH (heuristic signal confidence)

Evidence and sources

DOCUMENTATION — https://www.checkout.com/docs/business-operations/use-the-dashboard/payment-activity/view-payment-fees
DOCUMENTATION · retrieved 2026-10-25
A fee incurred before the disputes process. Retrieval occurs when the cardholder's issuer requests information from you before raising a dispute.

This change was detected by comparing facts extracted from public documentation between collections. It records that documentation changed, not that the capability is generally available.

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